MyAuctionVerse Privacy Policy

1. Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers (provided by our hosting partner Vercel and backend service Supabase) may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We ask for personal information when you register for an account to use MyAuctionVerse. This may include:

• Name (or display name)
• Email address
• (Passwords are provided by you but are hashed and stored securely by our authentication provider, Supabase; we do not have access to your plain text password.)

Payment Information

When you purchase a plan, our third-party payment processor, Razorpay, will collect payment information necessary to complete the transaction. We do not directly collect or store your full credit card numbers or sensitive financial account details. We receive and store transaction confirmation details from Razorpay, such as transaction ID, order ID, amount paid, payment status, and notes related to the purchased plan for fulfillment and record-keeping.

User-Generated Content

Information you provide when creating and managing auctions, such as auction names, team names, player names, player attributes, and image URLs for players or auction backgrounds.

2. Legal Bases for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason (lawful basis) for doing so. We collect personal information that is reasonably necessary to provide our services to you. We process your personal information under the following legal bases:

• Performance of a Contract: To fulfill our contractual obligations to you when you register for an account, purchase a plan, and use our services, as outlined in our Terms and Conditions.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as for security purposes, to analyze and improve our Service, and to respond to your inquiries, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
• Legal Obligation: Where we need to process your information to comply with a legal obligation to which we are subject.
• Consent: Where you have given us explicit consent to process your personal information for a specific purpose (e.g., if you opt-in to non-essential communications in the future).

3. Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Register for an account.
• Purchase a plan.
• Create or manage an auction, teams, or players.
• Use a mobile device or web browser to access our content.
• Contact us via email or on any similar technologies.
• If you choose to register or log in using a third-party authentication provider (e.g., Google Sign-In), we will receive certain profile information from that service as authorized by you during their sign-in process.

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To provide you with our platform's core features and services, including account creation and management.
• To deliver purchased plans and associated features to you.
• To process your payments through our third-party payment processor.
• To contact and communicate with you for administrative or service-related purposes (e.g., account verification, password resets, service updates, support).
• To enable you to access and use our website and associated applications.
• For internal record keeping and administrative purposes.
• To comply with our legal obligations and resolve any disputes that we may have.
• To attribute any content (e.g., auction names, team names, player names) you create within the Service.
• For security and fraud prevention, and to ensure that our sites and apps are safe, secure, and used in line with our Terms of Service.
• For technical assessment, including to operate and improve our app and associated applications (e.g., analyzing usage trends from log data).
• To request feedback from you about your experience with our Service.

4. How Long We Keep Your Personal Information

We keep your personal information only for as long as your account is active or as needed to provide you with our services. Upon termination of your account, we will generally retain your information for a period of 12 months thereafter. This retention period is for purposes such as resolving disputes, enforcing our agreements, addressing security issues, and complying with our legal and operational obligations.

After this period, your personal information will be deleted or anonymized. Certain information, such as payment transaction records processed by Razorpay (which we may hold references to) and data necessary for legal or accounting compliance, may be retained for longer periods as required by applicable law.

5. Children’s Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information about children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us using the details below so that we can take steps to remove that information from our systems.

6. Disclosure of Personal Information to Third Parties

We do not sell or rent your personal information to third parties. We may disclose personal information to:

• Third-party service providers who perform services for us or on our behalf, essential for providing MyAuctionVerse. These include:
  • Supabase: For database hosting, user authentication, file storage, and backend services.
  • Razorpay: For secure payment processing.
  • Vercel: For website hosting and serverless functions.
  These service providers are contractually obligated to protect your information and are restricted from using your personal information for any purpose other than to provide services for us.
• Our employees and contractors, as necessary to operate and support the Service.
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights.
• In the event of a business transfer, such as a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of that transaction, subject to standard confidentiality agreements.

7. International Transfers of Personal Information

The personal information we collect is stored and/or processed by us and our third-party providers (Supabase, Razorpay, Vercel) whose facilities may be located in various countries, including India, the United States, and other regions. By providing us with your personal information, you consent to the disclosure of your personal information to these overseas third parties.

Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law (e.g., by relying on standard contractual clauses or the third party's established data protection commitments); and (ii) we will protect the transferred personal information in accordance with this privacy policy.

8. Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy.

You have the right to:

• Access: Request details of any personal information we hold about you.
• Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us to correct it.
• Deletion: Request the deletion of your personal information, subject to certain exceptions (such as our need to retain data for legal compliance or legitimate business purposes as outlined in the "How Long We Keep Your Personal Information" section). You can request account deletion by contacting us.
• Restrict Processing/Object to Processing: Under certain conditions (e.g., as provided by GDPR), you may have the right to restrict or object to our processing of your personal information.
• Data Portability: Under certain conditions (e.g., as provided by GDPR), you may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

If we receive personal information about you from a third party (e.g., through a social login you authorized), we will protect it as set out in this privacy policy.

If you have previously agreed to us using your personal information for direct marketing purposes (which we do not currently engage in), you may change your mind at any time.

To exercise these rights, or if you have any questions or complaints, please contact us using the details below. Please be aware we may need to request specific information from you to help us confirm your identity before processing your request.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

9. Use of Cookies and Tracking Technologies

We use "cookies" and similar technologies (like browser localStorage for session management by Supabase) to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

• Essential/Functional Cookies: We use cookies essential for the functioning of our Service, such as for user authentication and session management (e.g., cookies set by Supabase Auth to keep you logged in). These cookies are necessary for the Service to work correctly.
• Analytics Cookies (if applicable): If we implement analytics services (e.g., Vercel Analytics, Google Analytics), these services may use cookies to collect information about your usage of our Service. This helps us understand user behavior and improve MyAuctionVerse.

You can usually instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be ableable to use all portions or all functionality of our Service.

10. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

11. Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy and update the "Last Updated" date at the top.

If the changes are significant, or if required by law, we will notify you (for example, via email to our registered users or a prominent notice on our website) and, where required, get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

12. Contact Us

For any questions or concerns regarding your privacy or this Privacy Policy, you may contact us using the following details:

Azhar Ellahi
MyAuctionVerse
Email: help.myauctionverse@gmail.com